INTRODUCTION

Outpatient Services at Deepak Hospital: Convenient Care for Every Need

At Deepak Hospital, we aim to make the admission process seamless and stress-free for patients and their families. Whether it’s a planned admission or an emergency, our dedicated team ensures you are guided every step of the way. Below is the detailed admission procedure for our hospital.

Planned Admission

  1. Appointment with the Doctor

    • Consult your doctor to confirm the need for hospital admission and receive a recommendation or admission note detailing your condition and treatment plan.
  2. Pre-Admission Counseling

    • Visit the admission desk for counseling about the hospital facilities, room options (general, semi-private, or private), and an estimate of costs based on the treatment plan.
  3. Document Submission

    • Provide the required documents at the admission desk, including:
      • Doctor’s admission note
      • Government-issued ID proof (e.g., Aadhaar, PAN card, passport)
      • Insurance details or pre-authorization (if applicable)
  4. Insurance Pre-Authorization (if applicable)

    • Our dedicated insurance team will assist with submitting pre-authorization requests to your medical insurance provider for cashless admission.
  5. Selection of Room

    • Choose from our range of accommodation options based on availability and your preference.
  6. Completion of Admission Formalities

    • Once the required documents are submitted and formalities completed, you will be issued an admission slip.
    • A patient ID wristband will be provided for identification.
  7. Room Allocation and Admission

    • Our staff will guide you to your allocated room or ward and ensure you are comfortably settled.

Emergency Admission

  1. Arrival at Emergency Department

    • In case of an emergency, proceed directly to our 24/7 Emergency Department, where immediate medical attention will be provided.
  2. Initial Assessment and Stabilization

    • The emergency medical team will evaluate and stabilize the patient. If hospital admission is required, they will inform the family and begin the admission process.
  3. Emergency Admission Formalities

    • Basic details of the patient and family contact information will be recorded.
    • ID proof and insurance details (if applicable) can be provided after stabilization.
  4. Room Allocation

    • Once the patient’s condition is stabilized, they will be shifted to an appropriate ward or ICU as per the doctor’s recommendation.

Documents Required for Admission
  1. Doctor’s referral or admission note
  2. Valid ID proof (e.g., Aadhaar card, voter ID, passport)
  3. Health insurance details (policy card and pre-authorization form, if applicable)
  4. Previous medical records and test reports (if available)

Payment and Insurance Assistance
  1. Advance Payment
    • An advance payment may be required at the time of admission, depending on the treatment plan.
  2. Cashless Services
    • If you are availing cashless insurance, our insurance desk will assist in coordinating with your provider to obtain approval.

What to Bring for Admission
  • Comfortable clothing for the patient and caregiver
  • Personal hygiene items (toothbrush, toothpaste, toiletries, etc.)
  • Essential medications (if any)
  • Any ongoing prescriptions or medical reports

During Hospital Stay
  1. Patient Safety and Care
    • Patients will be monitored closely, and regular updates will be provided to the family.
  2. 24/7 Support
    • Our nursing and administrative teams are available round the clock to assist with any concerns during the stay.

Discharge Process
  • Upon recovery, the discharge process will be initiated by your doctor.
  • Final settlement of bills and insurance claims will be coordinated by our accounts team.
  • Detailed post-discharge care instructions and follow-up appointments will be provided.

Deepak Hospital: Seamless Admissions for Compassionate Care

We are here to ensure your experience is smooth, efficient, and focused on getting you the care you need. For any queries about the admission process, please contact our Admission Desk at +91-9686112888 or email us at [email protected].